Thank you for visiting and shopping at Piper’s Candy. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Pick Up
Free
Pick Up Availability
Please allow 1 business day for order processing.
Monday 9AM-6PM
Tuesday 9AM-6PM
Wednesday 9AM-6PM
Thursday 9AM-8PM
Friday 9AM-6PM
Saturday 9AM-6PM

Hand Delivery (within 50049 city limits)
$2.00 Flat Rate Fee
Delivery Window: 10AM-2PM Monday-Saturday

Piper's Candy is closed on these days, so pick up & hand delivery will not be available:
New Years Day
Easter
Memorial Day
4th of July
Labor Day
Thanksgiving Day
Christmas Day

Shipment processing time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.

Delivery delays can occasionally occur.

Shipment to P.O. boxes or APO/FPO addresses
Piper’s Candy ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.

Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes
Piper’s Candy is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages
Piper’s Candy will replace lost or stolen items. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

Shipping outside of the U.S. is currently unavailable on our website. However, Piper’s Candy can ship outside the U.S. We encourage you to call our store for shipments outside of the U.S.